Shipping & Return Policy

Welcome to Auramarket! We want to ensure you have the best shopping experience possible. Below you will find our detailed policies regarding shipping, delivery, and returns.

1. Shipping & Delivery

We work hard to get your orders packaged and sent your way as quickly as possible.

• Delivery Timeline: All orders are processed and delivered within 7 business days from the date of purchase.

• Tracking Your Order: Once your order has shipped, you will receive a confirmation email containing your tracking number so you can follow its journey.

2. 5-Day Return Policy

We want you to love what you bought. If you are not completely satisfied with your purchase, we are here to help.

• Return Window: You have 5 days from the date of delivery to request a return.

• Eligibility Criteria: To be eligible for a return, your item must be:

  • Unused, unwashed, and in the same condition that you received it.

  • In its original packaging with all tags intact.

  • Accompanied by the receipt or proof of purchase.

How to Initiate a Return

To start a return, please contact our support team at auramarket66@gmail.com with your order number and the reason for the return. We will guide you through the next steps.

3. Refunds & Exchanges

• Inspection: Once we receive and inspect your returned item, we will send you an email to notify you that we have received it and whether your refund has been approved.

• Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days (depending on your bank's processing times).

4. Need Help?

Our customer support team is dedicated to assisting you. If you have any questions about your shipment, delivery delays, or how to process a return, please reach out to us:

Email Support: auramarket66@gmail.com

We aim to respond to all inquiries within 24–48 hours.